Zoom Troubleshooting
A tutor is not able to log in. The Tutor has to verify the account created, and Tutor has to accept the zoom invitation from the […]
Can Tutor change the email ID after signing up?
The Tutor’s email ID is linked to the Zoom account, and the Zoom account is linked to Tutor’s calendar. If Tutor wants to change her email […]
Do students need to have a zoom account?
Students are participants in the meeting. Zoom doesn’t require participants to have a zoom account. Students can click on the zoom link and join the class.
Will every live session be recorded & displayed on the tutor/student dashboard?
Yes, each live session will be recorded and shown on the dashboard.
Sync between Tutor’s calendar & Zoom account
After the Tutor verifies his or her zoom account, he or she can log in to their dashboard and set up their schedule on the calendar. […]
Do tutors need a zoom pro account as well?
Apart from the Organization’s parent account license – the tutors who sign up on the Socratute Learning platform – Don’t need a PRO license. When tutors […]
What if a tutor already has a free zoom account?
For instance, if a tutor already has a zoom account (xyz@gmail.com) and the tutor signed up the platform with abc@gmail.com. Here when a tutor receives the […]
When does a tutor receive the zoom activation email?
A tutor receives the zoom activation email only when the admin approves the tutor’s account.
What if a tutor already has a pro account while signing up with the platform?
If the tutor has an existing pro account while signing up, the zoom invitation link is not sent to the tutor’s email. So the tutor must […]
Can a tutor start the session prior to the scheduled time?
No. The platform doesn’t allow and warns the tutor if the session is started at the non-scheduled time. However, the tutor can start 10 minutes buffering […]